By Azu ESEN

Index/Branding

VOI app

Why is taking a bus still so complicated?

Discipline
Branding · Information design · UX/UI
Deliverables
Naming and identity, Brand manual, Mobile app, Widget, Icon

An app to make getting around El Salvador by public transport clearer, easier to understand and more reliable.

+70%

rely on public transport as their main way of getting around.

+1.3 M

people use it every day.

The doubt

The problem wasn’t only the transport itself, but everything you need to understand before and during a trip: routes, destinations, fares and connections that are almost never explained in a way that’s easy to follow.

Is this the right bus? Do I get off here? How much do I pay? Instead of changing the system, the idea was to make it understandable for the people who really matter: its riders.

Partof theprocess

Three pillars

  • Honesty
  • Trust
  • Empathy

Features

  • Search for a destination
  • Compare routes
  • See the whole trip
  • Check the fare
  • Know what to do next

Brand manual

Drag

When people understand how to move around a place, it also changes the way they experience it.